File upload field
The file upload field allows customers to upload one or multiple files to the product they’re ordering.
Enable the modern file uploader
By default, the file upload field looks quite basic as it uses the default browser version. You can change that to a modern version (often also called “ajax upload”) by enabling the respective setting. Go to WooCommerce → Settings → Product fields and enable Modern Uploader setting there.
This changes the upload field to look more modern and adds extra features such as drag & drop support, and a progress bar. Here’s an example of how it looks:
How are files accessed through the WP admin?
In the order admin screen, you’ll see a clickable link to the uploaded file(s):
Where are uploaded files stored?
Files are uploaded to the wp-content/uploads/wapf directory. They’re organised by field ID and by customer session ID.
Upload restrictions and other settings
Our plugin has various settings to help you restrict file types etc.. We have a handy blog post here explaining everything.
Troubleshooting file upload issues
Are you having a specific issue with your file uploader? Check our troubleshooting articles: